Terms of service

TERMS OF SERVICE

Last Updated: June 2, 2026

OVERVIEW

Welcome to Shudhmart.

The terms "we", "us", "our", and "Shudhmart" refer to Shudhkart Private Limited. These Terms of Service govern your access to and use of our website, products, services, content, and any purchases made through our online store.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

By accessing our website, browsing our store, creating an account, or purchasing products from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our website or services.

SECTION 1 – ELIGIBILITY AND ACCOUNT RESPONSIBILITIES

By using our Services, you represent that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.

  • Any information you provide is accurate, current, and complete.

  • You will maintain the confidentiality of your account credentials.

  • You are responsible for all activities occurring under your account.

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

SECTION 2 – PRODUCTS AND SERVICES

We strive to display product descriptions, images, specifications, and pricing as accurately as possible.

However:

  • Product colors and appearance may vary depending on your device.

  • Natural products may vary in color, aroma, texture, or appearance between batches.

  • Product information is provided for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease unless expressly stated.

We reserve the right to modify, discontinue, or limit any product at any time without prior notice.

SECTION 3 – ORDERS

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased per customer.

  • Restrict orders that appear to be placed by dealers, resellers, or distributors.

An order is considered accepted only after payment has been successfully processed and we have issued an order confirmation.

If we cancel an order after payment has been received, the amount paid will be refunded through the original payment method.

SECTION 4 – PRICING AND PAYMENTS

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without notice.

You agree to provide current and accurate billing and payment information. By placing an order, you authorize us to charge the selected payment method for the total order amount, including applicable taxes and shipping charges.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery timelines provided on the website are estimates only.

We are not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Natural disasters

  • Government actions

  • Customs processing

  • Other circumstances beyond our reasonable control

Risk of loss passes to you upon delivery to the shipping carrier.

For complete details, please review our Shipping Policy:

https://www.shudhmart.com/policies/shipping-policy

SECTION 6 – RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, and cancellations are governed by our Refund Policy available at:

https://www.shudhmart.com/policies/refund-policy

We reserve the right to refuse refund requests that do not meet the requirements outlined in our Refund Policy.

SECTION 7 – INTELLECTUAL PROPERTY

All content available on our website, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Images

  • Videos

  • Graphics

  • Text

  • Website design

  • Software and functionality

is owned by or licensed to Shudhmart and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or exploit any content without our prior written permission.

SECTION 8 – THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, services, applications, or content.

We do not control and are not responsible for:

  • Third-party content

  • Third-party privacy practices

  • Third-party products or services

Your use of third-party websites is entirely at your own risk.

SECTION 9 – SHOPIFY PLATFORM

Our online store is powered by Shopify.

Any purchase made through our store is a transaction between you and Shudhmart.

Shopify is not responsible for product quality, order fulfillment, customer support, warranties, refunds, or any disputes arising from purchases made through our store.

SECTION 10 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy:

https://www.shudhmart.com/policies/privacy-policy

By using our Services, you consent to the collection, use, and processing of your information as described in that policy.

SECTION 11 – USER CONTENT AND FEEDBACK

If you submit reviews, comments, suggestions, testimonials, ideas, photographs, videos, or other content, you grant Shudhmart a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute such content.

You represent that:

  • You own or control all rights to the submitted content.

  • The content does not violate any law or third-party rights.

  • The content is not defamatory, misleading, obscene, or unlawful.

We reserve the right to remove content at our discretion.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping information

  • Availability

We reserve the right to correct such errors and update information without prior notice.

SECTION 13 – PROHIBITED USES

You agree not to:

  • Violate any applicable law.

  • Infringe intellectual property rights.

  • Upload malicious software or code.

  • Attempt unauthorized access to systems.

  • Collect personal information of others without consent.

  • Use the Services for fraudulent purposes.

  • Interfere with the operation or security of the website.

Violation of this section may result in suspension or termination of access.

SECTION 14 – DISCLAIMER OF WARRANTIES

The Services and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Shudhmart disclaims all warranties, whether express or implied, including warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy

  • Reliability

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Shudhmart, its directors, officers, employees, affiliates, contractors, agents, and service providers shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of:

  • Use of the Services

  • Purchase of products

  • Website interruptions

  • Loss of profits

  • Loss of data

  • Business interruption

Our total liability shall not exceed the amount paid by you for the product or service giving rise to the claim.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Shudhmart and its affiliates, directors, officers, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the Services.

  • Your violation of applicable laws.

  • Your infringement of third-party rights.

SECTION 17 – TERMINATION

We may suspend or terminate access to the Services at any time without prior notice if we believe you have violated these Terms or applicable law.

Termination does not affect rights and obligations accrued prior to termination.

SECTION 18 – SEVERABILITY

If any provision of these Terms is held unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – WAIVER

Failure by Shudhmart to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

SECTION 20 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on the website, constitute the entire agreement between you and Shudhmart regarding use of the Services.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent.

Shudhmart may assign or transfer its rights and obligations without restriction.

SECTION 22 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India and the State of Rajasthan.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Churu, Rajasthan, India.

SECTION 23 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time.

Changes become effective upon posting to the website.

Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Shudhmart Private Limited

Email: store@shudhmart.com

Address:
Ward No.14, New Ward No.19,
Naya Bass, Churu, Rajasthan 331001, India

Phone: 8000859163

GSTIN: 08ABKCS4759C1Z2

Business Hours: 9:00 AM – 5:00 PM, Monday to Sunday

Website: https://www.shudhmart.com

Contact Page: https://www.shudhmart.com/pages/contact